1. Are you a manufacturer or a trade company?
We are a professional manufacturer with 15 years of experience specializing in electronic connectors. Our main products are pin headers, female headers, box headers, ejector headers, DIN41612 connectors, pins, and other electronic connectors, with good quality and competitive prices.
2. Are you Certificated?
Yes, we are. For us at Jrkconn, quality is a concrete result rather than a mere formal value. Our company is 1S09001 & 1S014001 certificated, and our ranges comply with safeguarding the environment (ROHS, REACH, etc.).
3. Can I get the sample before placing a purchase order?
Yes, we provide the samples for our customers to check the quality of the product. We recommend that our customers take the samples from us before placing an order. This will help customers to understand our product and quality better. For 1 or 2 pieces, they are free, and customers only pay the express courier cost.
4. What is the sample lead time?
The standard sample delivery date is about 35 working days, and the customized samples need 710 working days.
5. What is your after-sales service?
If a customer finds a quality problem, please feel free to contact us, and we will study the problem and provide solutions as fast as we can.
6. How long will it take to ship to my country?
Normally, a sample needs 3-4 days, and mass production time needs 1-2 weeks for order quantities of more than 10K pieces. We can arrange the shipment by DHL, UPS, FedEx or TNT, or any other preferred collector from the customer. It usually takes 7~12 days to arrive. Airline and sea shipping are also optional.
